FEEL READY FOR YOUR VISIT
Your meeting point, what to bring and the booking details worth knowing before you meet the rays.
TWO MEETING POINTS
Stingray departures: 10:00 AM, 12:00 PM, 2:00 PM · St. Kitts local time.
Arrive at least 15 minutes before your confirmed encounter time. Tell the beach-club staff you are booked for Stingray Lagoon, have your confirmation ready and follow their directions a few steps to the lagoon.
The encounter lasts one hour. Pickup and Timothy Hill are not included; review any optional transportation choices and charges at checkout.
Find Carambola Beach ClubMeet your designated taxi driver at the St. Kitts Statue at Port Zante in Basseterre, 35 minutes before your lagoon session. Port Zante pickups are 35 minutes before the lagoon session: 9:25 AM for 10:00 AM, 11:25 AM for 12:00 PM, and 1:25 PM for 2:00 PM. All times are St. Kitts local time. Follow the driver to the vehicle.
Both options include Timothy Hill and return transport. The US$145 option adds two beach hours and a beach bed. Share your ship’s name, visit date and all-aboard time when asking about a package.
Find the Port Zante meeting areaUse the instructions on your confirmation for the exact pickup time and driver identification. A map search is a location aid; contact the team if anything is unclear.
COME COMFORTABLE
The main encounter does not require swimming skills. You should be comfortable entering and standing in water. The team provides a briefing, orientation and gear fitting, then guides feeding and contact with the rays.
Booking confirmation, swimwear, a towel, sun protection and a payment method for optional photos or other purchases. Water shoes or comfortable footwear and a change of clothes are recommended.
Restrooms, a restaurant and a bar are on site. Food, additional drinks and professional photos cost extra. Beach furniture is included only where your selected package says so.
DIRECT ENCOUNTER BOOKINGS
These terms were checked against the direct encounter’s FareHarbor listing on 3 October 2026. Review the terms shown for your booking before paying and keep your confirmation.
| Situation | Published condition |
|---|---|
| 48 hours or more before your experience | Eligible for a full refund. |
| Less than 48 hours before your experience | Nonrefundable, except when your cruise ship cannot dock in St. Kitts or an itinerary change makes participation impossible. |
| Cruise ship unable to dock or itinerary change prevents participation | Eligible for a full refund, including within the 48-hour window. |
| No-show or late arrival resulting in a missed experience | Nonrefundable. |
Contact the booking team promptly if your ship’s plans change. A late ship arrival is not automatically the same as a missed-port or qualifying itinerary-change exception; ask how your booking is affected.
Shore-excursion pickup and return times, cruise-change terms and cancellation conditions must be confirmed with the selected package before payment. Academy of Rum and other experiences have their own booking conditions. Do not assume the direct encounter’s policy applies to a different ticket.
ON THE DAY
Weather, sea conditions and animal welfare may require changes, suspension or cancellation. Contact the booking team about the options for an affected visit; the published policy does not specify a separate weather-refund arrangement.
Let the team guide your approach, feeding and photo moment. Give the rays space to move naturally and tell your guide if you would like help before taking part.
For cruise visitors, the one-hour encounter is the time at the activity. Port transfers, the Timothy Hill stop and any beach break add to the total excursion. Confirm a schedule that fits your ship’s all-aboard time.
Ask about your visit